Tech Support

🎧 Having Trouble Downloading Your Audio File?

 

Thank you so much for shopping with us! We’re so grateful you’re here and hope your new Yoga Nidra or meditation recording brings you deep rest and healing. Below you’ll find simple instructions for downloading your file so you can listen offline anytime, anywhere.

If you’re having trouble, you’re not alone — Apple and Android systems often default to streaming audio instead of downloading. But don’t worry! It’s an easy fix.


 

📱 How to Download Your Recording on iPhone or iPad (Safari Browser)

 

Step-by-Step Guide:

1. Open the Link in Safari

Tap the download link in your order email. It may start playing automatically in a new tab.

2. Tap the Share Icon

Look for the square with the upward arrow at the bottom of the screen.

3. Scroll Down and Tap “Save to Files”

You’ll see a list of options — scroll down until you see “Save to Files.”

4. Choose Where to Save

Select a destination like “On My iPhone” or your iCloud Drive folder. Then tap Save.

5. Find Your Recording in the Files App

Open your Files app, navigate to the folder you selected, and tap the recording to play it. You can now listen anytime — even without internet!


 

🤖 How to Download on Android Devices (Chrome Browser)

Step-by-Step Guide:

1. Open the Link in Chrome

Tap the link from your order email. The MP3 file may begin playing right away.

2. Tap and Hold the Link

Instead of just tapping, press and hold on the MP3 link.

3. Select “Download Link” or “Save Link As”

A menu will appear — choose “Download Link” (or similar wording depending on your device).

4. Open Your Files App

Once the download is complete, go to your device’s Files or Downloads folder.

5. Play the File Offline

Tap the recording and listen with your preferred media player — no WiFi or data needed!

 


 

đź’Ś Still Need Help?

We’re always happy to assist. If you’ve followed the steps above and are still having trouble, please email us at:

đź“§ info@allyboothroyd.com

We’ll make sure you’re able to access your recording with ease.


 

Thank you again for supporting our small business. We hope this recording becomes a cherished part of your rest and wellness journey.

Warmly,

Ally Boothroyd + Team

Transformational Sleep | School of Living Yoga